{"title":"Warranty","description":null,"products":[{"product_id":"tonecare","title":"ToneCare Premium Protection","description":"\u003cp\u003e\u003cstrong\u003eToneCare for ToneWoodAmp2\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eEvery ToneWoodAmp2 comes with a one-year limited warranty. ToneCare extends that to \u003cstrong\u003etwo or three years of comprehensive coverage\u003c\/strong\u003e, starting on the day you receive your ToneWoodAmp2. During that time, if your unit malfunctions or stops working, we'll repair or replace it at no cost. ToneCare also covers one \u003cstrong\u003eaccidental damage\u003c\/strong\u003e incident after your first 45 days. It's peace of mind that your ToneWoodAmp2 will be taken care of throughout your coverage period.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCoverage options:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e2-Year ToneCare\u003c\/strong\u003e – 2 years of total coverage ($39.99)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eToneCare+\u003c\/strong\u003e – 3 years of total coverage ($59.99)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWhat is included:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware Support\u003c\/strong\u003e\u003cbr\u003eToneCare provides repair or replacement coverage, including parts and labor, for malfunctions during normal use and for one accidental damage incident (see Terms\/Exclusions below). Coverage includes the ToneWoodAmp2 and the included 1\/4\" cable. With ToneCare you get:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo-cost repairs for covered malfunctions during your coverage period.\u003c\/li\u003e\n\u003cli\u003eExpress replacement or prepaid mail-in replacement for devices we can't repair.\u003c\/li\u003e\n\u003cli\u003eTo shorten your turnaround time, we'll ship a replacement ToneWoodAmp2 as soon as your claim has been reviewed and approved by our support team. We'll place a temporary hold on your card for the value of the replacement unit.\u003c\/li\u003e\n\u003cli\u003eOnce your replacement arrives, mail in the unit you're replacing within 30 days, using the prepaid shipping box and label we provide. We'll release the card hold when we receive it. If we don't receive it within 30 days, the hold amount will be charged.\u003c\/li\u003e\n\u003cli\u003eWe cover shipping both ways for repairs and replacements.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware Support\u003c\/strong\u003e\u003cbr\u003eYou get direct access to ToneWoodAmp experts for questions on a wide range of topics, including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eInstallation assistance\u003c\/li\u003e\n\u003cli\u003eConfiguring the ideal settings for your guitar(s) and playing style\u003c\/li\u003e\n\u003cli\u003eUsing and modifying effects\u003c\/li\u003e\n\u003cli\u003eHelp with updates and new features\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHow to file a claim:\u003c\/strong\u003e Email support@tonewoodamp.com and describe the issue. Our support team will review your case and let you know the next steps.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTerms\/Exclusions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eToneCare covers the ToneWoodAmp2 only. The original ToneWoodAmp is not eligible.\u003c\/li\u003e\n\u003cli\u003eEach ToneCare plan covers one ToneWoodAmp2.\u003c\/li\u003e\n\u003cli\u003eAdd ToneCare when you order your ToneWoodAmp2 from our website. If you bought your ToneWoodAmp2 from another retailer, you can add ToneCare within 30 days of purchase (see below).\u003c\/li\u003e\n\u003cli\u003eYou can cancel ToneCare during the first 30-day return window.\u003c\/li\u003e\n\u003cli\u003eToneCare is non-transferable.\u003c\/li\u003e\n\u003cli\u003eRepair and replacement coverage applies to malfunctions that occur during normal use within your coverage period.\u003c\/li\u003e\n\u003cli\u003eAccidental damage coverage applies to one incident of accidental damage. Liquid and sand damage are not covered.\u003c\/li\u003e\n\u003cli\u003eAccidental damage that occurs within the first 45 days after purchase is not covered.\u003c\/li\u003e\n\u003cli\u003eEach repair is subject to evaluation.\u003c\/li\u003e\n\u003cli\u003eToneCare is in addition to, and does not limit, any rights you have under consumer protection law.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eBought your ToneWoodAmp2 from another retailer?\u003c\/strong\u003e\u003cbr\u003eEmail support@tonewoodamp.com within 30 days of purchase with your proof of purchase. We'll link your ToneCare coverage to your device's registration.\u003c\/p\u003e","brand":"ToneWoodAmp","offers":[{"title":"2-Year ToneCare","offer_id":13579414339689,"sku":"TC-2Y","price":39.99,"currency_code":"USD","in_stock":true},{"title":"3-Year ToneCare","offer_id":13585456660585,"sku":"TC-3Y","price":59.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/2032\/9399\/files\/ToneCare2-yearwarranty.png?v=1792183764"}],"url":"https:\/\/www.tonewoodamp.com\/collections\/warranty.oembed","provider":"ToneWoodAmp","version":"1.0","type":"link"}