Frequently Asked Questions

Q? WHERE IS THE VIDEO MANUAL?

Please go to www.twamp.tips to watch our video manual.

Q: IS THERE A FACTORY RESET BUTTON

There is no Factory Reset In Version 2.40 but you can find Factory Default Settings for effects and notch filters under the Effects Overview video here at http://twamp.tips/document/effects-overview-3-2/

Q? WHICH GUITARS ARE COMPATIBLE WITH THE TONEWOODAMP?

Any acoustic OR electro-acoustic guitar (steel or nylon string) with a flat back (e.g not an Ovation) can use the ToneWoodAmp (read more below about non-electric acoustic guitars)

Q? WHAT IF MY GUITAR IS NON-ELECTRIC AND DOES NOT HAVE ELECTRONICS OR PICKUPS IN IT?

For those of you who don’t have an electric-acoustic guitar, we are offering high quality “Technician-Free” pickup options: A magnetic soundhole pickup for steel string guitars and piezo based pickup for nylon string guitars. See order page for our B-FMP bundle offer with the Fishman Neo-D (Pickups for nylon strings coming soon).

Q? WHAT TYPE OF PICKUPS WILL WE BE OFFERED TO -- -- USE?

We are offering only high quality pickups from major US brand names, which we have tested extensively with the ToneWoodAmp. The pickups are slightly modified (In terms of the connector type and cable length) to work best with the device and with the aesthetics of your guitar. See order page for our B-FMP bundle offer with the Fishman Neo-D for steel strings and Kremona’s NG-1 B-KNG bundle for nylon strings.

Q? HOW DO I ORDER A PICKUP FOR MY NON-ELECTRIC ACOUSTIC GUITAR?

See order page for our B-FMP bundle offer with the Fishman Neo-D (Pickups for nylon strings coming soon).

Q? HOW MUCH WILL A PICKUP FOR MY NON-ELECTRIC ACOUSTIC (STEEL OR NYLON) COST?

See order page for our B-FMP bundle offer with the Fishman Neo-D (Pickups for nylon strings coming soon).

Q? WHAT IS A “TECHNICIAN-FREE” PICKUP?

We coined the term “technician-free pickup” to illustrate an experience where you will receive a pickup (magnetic or piezo) that you can install and use with the ToneWoodAmp in a matter of minutes. We are also making sure that you will be comfortable with these pickups and that your guitar aesthetics won’t be compromised.

Q? DOES IT WORK WITH OTHER ACOUSTIC INSTRUMENTS?

The ToneWoodAmp has been tested and developed mostly for acoustic guitars, but we alway have in mind other instruments. In any case, the current version for the ToneWoodAmp is recommended for acoustic guitars only. TWAmps for other instruments will be available in the future.

Q? DO I NEED TO OWN AN APPLE IPHONE, IPAD OR ITOUCH TO MAKE IT WORK?

No, the ToneWoodAmp is a stand alone device and it has its own DSP for effects such as Reverb, Delay, Echo, Tremolo etc. You will find the TWAmp effects very satisfactory. Using iDevices gives you an additional access to other guitar apps (audio and MIDI) which you can experiment with.

Q? WHICH APPS CAN I -- -- USE WITH THE TONEWOODAMP?

You can experiment with any audio app that comes to mind including effects and amp modeling apps, audio to MIDI and soft synths apps. Examples of some (but not only) apps that we have used successfully are:

For guitar effects: “Amplitube”, “AmpKit” and “PocketAmp”.

For Audio-to-MIDI: “MIDI Guitar” app (Audio 2 MIDI app) which connects via Virtual MIDI to apps such as “ThumbJam”, “SampleTank” and other MIDI controlled apps.

Q? WOULD IT WORK WITH ANDROID DEVICES?

First, please note that the ToneWoodAmp is a stand alone device and it has its own DSP for effects such as Reverb, Delay, Echo, Tremolo etc. and no iDevice or Android device is needed for these effects to function.

Back to the Android question: to the best of our knowledge, Android devices still don’t offer a good selection of real-time guitar / audio apps. But in general, any Android app and device that can perform real-time effect processing should be able to work with the ToneWoodAmp. Recently (6.2015) IKmultimedia announced some advances in Android performance and we hope to test these devices/apps soon.

Q? IS THERE AN OUTPUT TO AN AMP?

The ToneWoodAmp has a separate output so your ToneWoodAmp will be doubled as an effect processor attached to the back of your acoustic guitar.

Q? HOW DO I ATTACH THE TONEWOODAMP?

The initial installation and setup of the ToneWoodAmp is fast and easy, It requires no tools, and has no permanent impact on your guitar. There is only one part (the X-Brace) and very few steps to follow.

The “X-Brace”:

The “X-Brace” is a set of four magnets connected together as a four “legs” unit.

To instal the X-Brace follow these easy steps:

  1. Loosen your string for easy access to the soundhole
  2. Peel off the protective layer from the four magnets and insert the X-Brace through the soundhole
  3. Set the X-Brace and press firmly for 10 seconds
  4. Tighten your strings and tune your guitar
  5. Attach the ToneWoodAmp to the back

Once the X-Brace is installed inside the guitar, detaching and attaching the ToneWoodAmp is a snap.

The “X-Brace” is available for purchase on our order page.

Q? CAN I ORDER EXTRA X-BRACES FOR MY OTHER GUITARS?

Sure. During the preorder period we are offering extra X-Braces and ‘technician free’ pickups before sending the TWA. We will be contacting you before shipping and let you know when you can add this to your order. After Sept. this will be all part of the check out system.
The “X-Brace” is also available for purchase on our order page.

Q? HOW LONG DO THE BATTERIES LAST

It depends on your playing style, estimated battery time life 8hr on average.

Q? IS IT EASY TO CHANGE THE BATTERIES

Yes, lift the battery door and replace batteries

Q? DOES PLACEMENT OF THE TWA HAVE TO BE IN THE CENTER? WHAT IS THE PLAYING EXPERIENCE LIKE WITH THE UNIT ON THE BACK?

The ToneWoodAmp is not in the center but more on the far part of your instrument. In most seating situations the ToneWoodAmp has no contact with your body. See the following link to an image of what the ToneWoodAmp (prototype which is larger than the one you will receive) looks like from the back.

http://screencast.com/t/xEtZoC5C7egD

In terms of weight, there is virtually no impact on your experience. The unit weighs close to 8oz, Based on our experience the only way to feel the ToneWoodAmp is to turn it on and hear it sing 🙂

Q? WILL MULTIPLE EFFECTS (DELAY + REVERB) BE ABLE TO PLAY TOGETHER WITHOUT CONNECTING TO AN IDEVICE APP?

Yes, effects such as delay, tremolo and other vibrato effects will have the ability to add reverb on top WITHOUT connecting to iDevice

Q? WHERE AND HOW DO I GET HELP AND SUPPORT?

You may contact ToneWoodAmp support by using the green button which hovers at the bottom of the website, alternatively you may also access our support page and use the provided support request form or via direct email contact at support@tonewoodamp.com.