Product Return and Warranty

Our return and warranty policy…

Simple return, refund and support policy:

You have 60 days to return your ToneWoodAmp in its original condition including its retail packaging*.

If you aren’t satisfied with your purchase then please contact our customer support directly via E-mail or by using our customer support page (you may also press the green button at the bottom of the page) and we will take care of your exchange or return.

Please do not return an item without first obtaining an RMA number*.

Items That May Not Be Returned: Used additional X-Braces can’t be returned.

*Returns without RMA number are subject to 15% restocking fee. Shipping fees aren’t refundable.

One (1) Year Limited Warranty:

The Warranty Period for the ToneWoodAmp is 1 year. The warranty covers any defects in material or workmanship under normal use.

What it does not cover?

Magnets are not covered under this Limited Warranty.
Exciter and suction rails warranty is limited to 60 days.

Warranty is none transferable.