Product Return And Warranty
Holiday Return Policy
Buy from ToneWoodAmp with peace of mind. Not happy with your purchase? Return by January 31, 2026 for a full refund. (Good for products purchased from November 19th, 2025 through December 31, 2025)
If you aren’t satisfied with your purchase, please contact us by using our customer support page.
*Do not return any items without first obtaining an RMA from ToneWoodAmp. Returns that arrive late, damaged, or incomplete, are subject to a restocking fee of up to 15%.
Items That May Not Be Returned:
- Used additional X-Braces and clothing cannot be returned.
Shipping fees are non-refundable. If your purchase was eligible for free shipping, the initial shipping cost will be deducted from your credit or refund.
One (1) Year Limited Warranty:
The Warranty Period for the ToneWoodAmp is 1 year. The warranty covers any defects in material or workmanship under normal use.
What it does not cover:
- Damage due to neglect or improper use.
- Battery corrosion from leaked batteries,
- Magnets are not covered under this Limited Warranty.
- Exciter and suction rails warranty is limited to 60-days.
Warranty is non-transferable.